Contact Us

When Support Is Available

The operating rule used by scrubdaddy is straightforward: after-hours inquiries are handled when the following business period begins; where relevant, agents respond during Monday to Friday, 9:00 AM-5:00 PM, using America/Los_Angeles.

Information to Include

Under this policy at scrubdaddy, an order number should be included when available; additionally, a return must not be sent before authorization and a prepaid label or equivalent merchant-paid arrangement are supplied.

How We Can Help

In administering this policy, scrubdaddy confirms that customer service addresses product information, order status, shipping, return authorization, payment, and privacy matters; additionally, customers may email support@scrubdaddywillow.shop or call 512-870-2363.

Merchant Address

For customers shopping with scrubdaddy, the governing rule is clear: the complete physical address is 2145 Brentwood Dr, Abilene, Texas, 79605, United States; as a related safeguard, approved returns use this address unless the return instructions identify a different controlled facility.

Business Contact Record

For transparency, scrubdaddy records that the complete physical address, also used for approved returns unless written instructions say otherwise, is 2145 Brentwood Dr, Abilene, Texas, 79605, United States; as a related safeguard, telephone support is available through 512-870-2363; at the same time, email support is available at support@scrubdaddywillow.shop; for completeness, this website is operated for customers by scrubdaddy.