Terms of Service

Acceptance of These Terms

In administering this policy, scrubdaddy confirms that customers should read these Terms together with the Refund, Shipping, Privacy, and Payment Policies; as a related safeguard, store use and order submission are subject to acceptance of these Terms of Service.

Current Product Listings

The documented approach of scrubdaddy is as follows: sizes, specifications, materials, care directions, safety information, options, availability, and prices are those stated on the applicable product page; as a related safeguard, genuine listing errors may be corrected and unavailable or fraudulent orders may be refused or cancelled with any required refund; as a related safeguard, the current catalog focuses on insulated tumblers, drinkware, and jugs, outdoor carry and insulated bag options for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use.

Checkout Currency and Tax

For transparency, scrubdaddy records that store prices, checkout charges, and refunds are processed in USD; for completeness, sales and similar taxes are calculated and collected as required by applicable law; at the same time, payment authorization remains subject to the card issuer and payment provider.

Accuracy and Mandatory Consumer Rights

Under this policy at scrubdaddy, non-waivable consumer rights and remedies are preserved in every case; the store works to maintain accurate content while recognizing that a technical or clerical mistake may arise.

Prohibited Conduct

Under this policy at scrubdaddy, the website may not be used to violate law, impair security, access systems without permission, or infringe another person's rights; additionally, customers and visitors remain responsible for lawful and rights-respecting conduct.

Orders, Shipping, and Returns

The customer-facing practice followed by scrubdaddy is that customers may request cancellation while an order is unshipped; the Refund Policy applies after it leaves the store; approved no-reason and quality-related return shipping is merchant-paid; at the same time, orders generally require 1-2 business days to process and another estimated 4-6 business days in transit; at the same time, free standard shipping applies to United States orders.

Store Identity and Return Address

The customer-facing practice followed by scrubdaddy is that customer correspondence may be sent to support@scrubdaddywillow.shop; additionally, the complete physical address, also used for approved returns unless written instructions say otherwise, is 2145 Brentwood Dr, Abilene, Texas, 79605, United States; where relevant, scrubdaddy is the merchant responsible for this storefront; where relevant, telephone support is available through 512-870-2363.