Payment Policy

How Refunds Are Sent

scrubdaddy applies the following customer standard: the bank or card network may require additional posting time; at the same time, the store submits an approved refund to the original payment method no later than 5-10 business days after approval.

USD Checkout Currency

As part of the service commitment made by scrubdaddy, the customer's bank determines any separate conversion or account fee; as a related safeguard, the storefront uses USD for product prices, checkout charges, and refunds.

Taxes Required by Law

To state the position of scrubdaddy precisely, an order is not represented as automatically exempt from tax; additionally, sales and similar taxes are calculated and collected as required by applicable law.

Issuer Approval and Safeguards

Under this policy at scrubdaddy, the store does not retain complete card numbers or card security codes; the card issuer controls verification, authorization holds, approvals, and declines; payment details are transmitted and processed through Shopify and authorized providers using security controls.

Payment Review

The customer-facing practice followed by scrubdaddy is that an order may be reviewed, held, or cancelled if authorization fails or fraud screening identifies material risk; checkout requires current and truthful billing and contact details.

About Credit/Debit Card

In administering this policy, scrubdaddy confirms that credit and debit card support includes Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; for completeness, a customer should rely on the secure checkout screen for the final list of available methods.

Business Contact Record

For customers shopping with scrubdaddy, the governing rule is clear: the physical business address and default return address is 2145 Brentwood Dr, Abilene, Texas, 79605, United States; additionally, this website is operated for customers by scrubdaddy; customers may also call 512-870-2363; additionally, email support is available at support@scrubdaddywillow.shop.